Saraswati Cancer and Lifestyle Care Centre

Policies and Fees

Fees

  • The initial fees for both Naturopathic and Cancer/Chronic Illness patients are due and payable at the time of BOOKING the appointment.
  • Should you decide to cancel your appointment, the fee will be refunded less a $150.00 administration fee
  • All other fees are due and payable in full at time of service. We accept Visa, Mastercard, Debit, and Cash as payment.
  • We do NOT extend credit for any reason
  • All clients and patients will be provided with a receipt for insurance purposes. We do not submit claims to insurance companies.
  • Same-day appointments may be available for treatments; please call for availability

Cancellation Policy:

We want to ensure that you can plan your wellness appointments at Saraswati Cancer and Naturopathic Care Centre with ease and without undue worry about having to reschedule.

Our cancellation requirements are:

  • If you must cancel your initial naturopathic, lifestyle, or supportive cancer care appointment for any reason, a non-refundable administration fee of $150.00 will be charged and the remaining fee amount refunded.
  • Please arrive AT LEAST 15 minutes BEFORE your scheduled appointment time
  • No-shows or cancellations without 24 hours notice will be charged a $75.00 fee
  • Deposit for accommodations will be refunded with a minimum 7 days cancellation notice. No refunds will be given with less than 7 days cancellation notice.

Dispensary:

  • We have a dispensary on-site for the convenience of our patients. We also have our nutritional supplements available for purchase "Over the Counter". We allow for credit or exchange of supplements returned unopened in original condition within 7 days of purchase. No credits or exchange on special order items. A non-refundable deposit is required for us to special order any items.

Other General Policies:

  • At time of booking, naturopathic patients and retreat clients will be asked a few questions regarding your state of health. It is vital that we are aware of any medical conditions and medications before your appointments to ensure that we can provide the best and most appropriate care possible
  • We do not give any medical advice or make supplement or treatment recommendations over the telephone. You are welcome to call with questions of a general nature regarding any of our services or treatments
  • We are smoke free and smoking is NOT permitted anywhere on the grounds
  • We are scent and fragrance free. We do provide Moor Spa bath and shower products for our guests use. We appreciate it if you do not wear any scented body products, cologne, or perfumes when you are here as we have many guests who are allergic/sensitive to these products

Travel, Accommodations, and Meals:

  • Accommodations and full meals are available to guests who wish to experience any of our retreat programs or for naturopathic or cancer patients requiring overnight accommodation
  • Lunch is available to guests having multiple treatments or appointments at a cost of $15.00, and MUST be pre-arranged
  • Breakfast is included in all overnight stays. Dinner is available to overnight guests and MUST be pre-arranged at a cost of $30.00 per person per dinner, unless you are a retreat client (included in the price of your retreat)
  • Vegetarian, vegan, or gluten-free meals are available and MUST be pre-arranged; most dietary needs can be accommodated with advance notice
  • Overnight accommodations are available to anyone coming to Saraswati for treatment. Accommodations must be pre-booked and are subject to our cancellation policy above
  • Transportation from Belleville Via Rail station or bus depot can be pre-arranged. An additional fee will be charged for this service
  • Check-in time for overnight guests is between 4 and 8pm, and check out is 11am. If you require another check-in or check-out time we are happy to pre-arrange this for you.

Bed and Breakfast

  • We do accept last minute B_B reservations based on availability, and a 50% deposit is required to hold a room for you
  • There is a 2 night minimum stay for B_B year-round
  • Children under the age of 19 must be accompanied by a parent or guardian. Please note that Saraswati Cancer and Naturopathic Care Centre is not "child-proofed" and we are not equipped to accommodate children under 5 for overnight stays
  • We do not provide locked facilities for valuables. Please make sure your belongings are secured on your person or in your vehicle. We are not responsible for lost or stolen property
  • We are not able to accommodate pets of any kind

 

Our goal is to make your experience with us as comfortable as possible. We will do our best to accommodate special requests.

 

We are artificial scent and fragrance free.  Smoking is not permitted on the property.
Call 613-476-5444 or email info@saraswatispa.ca to book today.